Great hardware. I have scanned folded and crumpled letter and legal size documents, as well as various sizes of paper and cards like driver license and business cards. All scanned well and quickly with few jams.Software is good. I already had Paperport 14, so I skipped that. Canon's Capture on Touch is pretty good, once you figure it out and set up the profiles you want. You can set it up to create a separate pdf for each page or all pages into one pdf file, color, B&W, greyscale or automatic. I found that using B&W on a crumpled carbon copy on pink paper removed the color and the wrinkles. Very pleased with the scanner and software.Drivers are an issue. I installed it on Windows 7. When I upgraded to Windows 10 the computer could not find the scanner. I emailed customer support and got a reply in a couple of hours (on a Sunday!) that there was no Win10 driver yet; as a current product it would probably get one, but no ETA available. So kudos for a prompt response, a Bronx cheer for its content.I resolved my driver issue by using a NextBook that is running Windows 8.1. Driver and Capture on Touch work fine, and I set up the profiles to save to a folder on OneDrive. Then I go to the Win10 computer and move the file to other folders on that computer. It works, but I am looking forward to the Win10 driver. Another reviewer indicates that Canon expects to release the driver in 2 - 3 weeks.When the Win10 driver is released, and I determine that it works property, I think I will increase my rating to 5 stars. I am debating whether or not to knock off a star for what appears to be an habitual delay in developing drivers for new operating systems that other manufacturers do not seem to encounter. Googling revealed a similar delay in delivering drivers when Windows 8 came out.UPDATE 8/29/15: Windows 10 driver and software are out. I haven't tried them because I dropped back to Windows 7. There were just too many articles about Windows 10 phoning home with all kinds of information for me to feel comfortable. So I have given it 5 stars because it is a great scanner.This is an awesome scanner. I haven't used the Fujitsu scansnap ix500 which is (apparently) this scanner's closest rival. However, I went with the Canon because I wanted a smaller footprint for the desk in our kitchen. I'm planning on going paperless with this scanner for all our mail / documents. The only reason I didn't give it 5 stars is because it doesn't have wifi or bluetooth. I don't love having to have it plugged in via USB, but it is worth the smaller footprint and vertical U feature that spits the paper back up vertically so that you don't have to worry about how the paper will spit out in front. It's nice though that you can adjust it to spit out the front if you have a thicker document or business card, notecard, etc.I plan to scan mostly to PDF and the file sizes, text quality, and OCR recognition at the default levels is really good. I didn't even need to adjust the defaults until I wanted to scan our property tax receipt which is a weird multi-page stuck (glued) together but not full size sheet. The software kept telling me that it detected a double feed scan and it would abort (even though I adjusted the U turn thing to feed straight through and the switch on the right side was up, so the indicator showed orange which is supposed to not separate the pages when feeding). It took some fiddling to figure out but all I needed to do was add another shortcut that had the advanced settings enabled with 'Double Feed Detection' disabled.All and all I'm very happy with the speed and quality that this scanner provides.Had this a couple of weeks now. It does everything I expected and hoped for. I've used it for typed documents, 3x5 and 4x6 cards, and 2.5x6 inch photos. They all pass through with few problems. With the cards, sometimes it couldn't grab the top card and paused, but you just take out the cards, maybe add a few more at the back of the stack, and replace, and it gets going again (two screen clicks are necessary to do this, however--it ought to restart immediately when another stack is inserted in the intake).The software, CaptureOnTouch, is not intuitive for anything but routine letter paper-sized documents, and the help file and manual are pathetic. There are a lot of sub-menus, one set for managing the input and another for the output. There are no step by step job-oriented instructions: for example, "How do I scan a box of 3x5 cards as individual jpg images in a specific folder?" Instead, it describes each menu, sub-menu, and menu item in a few words, often with a verbal wave of the hand, not always explaining what function the adjustment serves. You have to read carefully through all the options and try different combinations. The labels on the menu items often don't give a clue as to what the function does. And, the English is not good.But, you can save each input setup and each output setup, so that when you do the same job again you can just click on two squares and then the scan button. If the machine jams, which is quite rare, you can easily open it, replace the input documents and click to resume scanning. It needs to be opened and cleaned after a thousand pages or so, with compressed air to blow the paper dust away; otherwise it becomes increasingly hard for it to grab the next page to scan.I wish there was a special forum just for this scanner where users could share their experiences.But, one can't have it all.The scanner is capable of scanning page after page and cannot handle a bunch of papers at once, as it get stucks. Very efficient scanner if scanned manually by dropping one page after the other .Muy buen producto. Es de uso semi rudo. Soporta muy bien cargas de trabajo pesadas. Único detalle, los rodillos de repuestos son extremadamente caros. Se recomienda darles su humectación y su limpieza periódica a fin de no desgastarlos muy rápido. Con un buen cuidado, duran mucho.It’s a Good scanner.. very easy of use & supports MacBEST PRODUCT IN SCANNER FOR HOME AND OFFICE PURPOSE...