Great hardware. I have scanned folded and crumpled letter and legal size documents, as well as various sizes of paper and cards like driver license and business cards. All scanned well and quickly with few jams.Software is good. I already had Paperport 14, so I skipped that. Canon's Capture on Touch is pretty good, once you figure it out and set up the profiles you want. You can set it up to create a separate pdf for each page or all pages into one pdf file, color, B&W, greyscale or automatic. I found that using B&W on a crumpled carbon copy on pink paper removed the color and the wrinkles. Very pleased with the scanner and software.Drivers are an issue. I installed it on Windows 7. When I upgraded to Windows 10 the computer could not find the scanner. I emailed customer support and got a reply in a couple of hours (on a Sunday!) that there was no Win10 driver yet; as a current product it would probably get one, but no ETA available. So kudos for a prompt response, a Bronx cheer for its content.I resolved my driver issue by using a NextBook that is running Windows 8.1. Driver and Capture on Touch work fine, and I set up the profiles to save to a folder on OneDrive. Then I go to the Win10 computer and move the file to other folders on that computer. It works, but I am looking forward to the Win10 driver. Another reviewer indicates that Canon expects to release the driver in 2 - 3 weeks.When the Win10 driver is released, and I determine that it works property, I think I will increase my rating to 5 stars. I am debating whether or not to knock off a star for what appears to be an habitual delay in developing drivers for new operating systems that other manufacturers do not seem to encounter. Googling revealed a similar delay in delivering drivers when Windows 8 came out.UPDATE 8/29/15: Windows 10 driver and software are out. I haven't tried them because I dropped back to Windows 7. There were just too many articles about Windows 10 phoning home with all kinds of information for me to feel comfortable. So I have given it 5 stars because it is a great scanner.